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One of the goals of my Technical Leadership Program (TLP) is to have participants gain a deeper understanding of themselves. One phase of the TLP participants’ growth is knowing how their actions & reactions are perceived by others. The MBTI assessment (that Sylva provided) was great at determining their personality type. Sylva’s coaching experiences naturally came out in the discussions and made it a real learning for the participants – an education they could immediately put to use. — Jim Chismar, Director, Microsoft